Common Issues

Normal generation time is 10-30 seconds

If it exceeds 60 seconds, the server may be under heavy load

Try again in a few minutes

Pro and Agencia users get priority rendering

Ensure you selected the correct room type

Try a clearer, better-lit photo

Some styles work better with certain room types

Use "Creative" mode for more dramatic transformations

Supported formats: JPG, PNG, WebP

Maximum size: 10 MB

Minimum resolution: 256x256 pixels

Maximum resolution: 8192x8192 pixels

k-deco uses Krokanti Account for authentication

If you can't log in, try resetting your password at accounts.krokanti.com

Clear your browser cookies and try again

This usually means the AI model encountered an error

Try with a different photo or style

If the problem persists, contact support

Free plan images include a watermark

Upgrade to Pro or higher to remove watermarks

Troubleshooting Common Issues